Here you can set up survey defaults, manage user accounts, recipients, limits and setup follow up process.
Create custom surveys to be included with NPS surveys or send the custom surveys on their own. This will be created using Question Sets.
Setup different departments, link them to correct sales items, when to update information to MemberInsight and identify members to survey.
Member comments that were included in a response are Response Tags. Learn to create, manage, assign and view data generated from these comments.